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Support Center
Get help with Raporio and answers to common questions.
Contact Us
For any questions or assistance, please contact our support team at: [email protected]
We typically respond within 24 hours during business days.
Getting Started
- 1Create an account or log in to your existing account
- 2Navigate to the dashboard to start recording
- 3Create custom rules to format your transcriptions
- 4Use templates for faster report creation
Frequently Asked Questions
What languages are supported?
Raporio supports multiple languages including English, Turkish, Spanish, German, and French.
How accurate is the transcription?
Accuracy depends on the audio quality, the microphone and how fast you speak. Raporio shows you the text it transcribed; check every report before you sign it off.
How are my recordings stored?
Voice recordings are not stored on Raporio's servers; they are only processed to be transcribed. Report texts are kept in your account's archive and you can delete them at any time. Connections are encrypted with HTTPS.
Recording Guide
- Use a quiet environment for best results
- Speak clearly and at a moderate pace
- Keep microphone at a consistent distance
- Free plan limited to 30 seconds of recording
- Premium plans allow longer recordings
Custom Rules Help
Custom rules allow you to automatically format your text:
- Replace common phrases with preferred terminology
- Format industry terms correctly
- Standardize abbreviations and acronyms
- Apply consistent formatting across all transcriptions
Templates Guide
Create templates for different report types
- Include common sections and headers
- Use placeholders for variable content
- Select templates during transcription
- Templates help maintain consistency
Edit templates as your needs change
- Share templates with team members
- Create category-specific templates
- Use templates to save time
- Templates can include formatting instructions
- Create multiple versions for different scenarios
- Templates work with custom rules for best results
